Online Check-In, Self Service Kiosk and Assisted Check-In

Online Check-In

Let your hotel guests do their check-in online before they arrive at the hotel using their preferred device (PC, Mac, tablet or smartphone). Online check-in is not “limited service” – actually quite the opposite! We offer upselling, preferences, payment and many more services – comfort and convenience at your fingertips! Room number, QR codes and other important arrival information is shared with the guest once the room is allocated and everything is set for a 100% queue-free arrival at the hotel! Online check-out completes your self-service offering and allows the guest to check his invoice, add minibar consumption, update contact information and settle his account – all from his mobile phone, PC or tablet!

Kiosk Check-In

In many cases, kiosks will be an ideal complement to your e-service strategy. Whether a guest is unable to check-in online prior to his arrival or simply because one step could not be completed online, Ariane’s exclusive DUO kiosk range features solutions that will enable your guests to take maximum advantage of your self-service strategy. Online, on-site, indoor, outdoor – we have a solution for all of your needs!

Backend

The Ariane Backend systems gives you full control with every aspect of your self-service solution. We go beyond promising high performance and high uptime – we give you the tools to verify these statements on your own. The backend suite of tools include the Statistics module, the Monitoring module and the Dashboard giving your front desk staff full control of all arrivals and departures.

Integrations

We are connected! The large number of integrations with payment systems, property management systems, access control systems and more brings our self-service solution to life. Good integrations with leading suppliers is a pre-requisite for a functional, feature rich and fully automatic solution.